The Best Guides in the Business Many things set us apart. First and foremost are our tour guides whose passion and knowledge bring it all together. Our field staff IS carefully screened and selected for their leadership ability, customer service, organizational and mechanical skills, and RVing experience. We have a team of friendly people who love to travel and love sharing the fun with you. We invest in our staff because we know that the quality of our wagonmaster and tailgunner teams is the most important factor in delivering a memorable vacation for you. The quality of staff training methods is second to none. Each team receives practical tour training in the field, traveling on our routes and learning our standard practices. Fantasy and Creative go beyond the standard and our teams dedicate 40 hours a year to re-sharpen their hospitality skills in a specialized training class at our headquarters. We also make certain that our customers get the very best and friendliest customer service every time they call. From all of us at Fantasy and Creative to every single customer, we will do everything possible to “earn” your business and keep you as part of our cherished family. Repeatedly, our RV guests tell us their guides are the best part of the tour. Here are a few of the many extraordinary wagonmasters and tailgunners who lead our tours.
Tom and Kay Arzheimer have been traveling together since they were married. They bought their first RV in 1985, a loft cab over camper for their truck. Through the years, they have owned several RVs and currently own a Class A motor home. The couple decided to become Fantasy staff in 2006.
Duane and Peggy Burden have been with Fantasy RV Tours for approximately 10 years. They staff tours in Mexico, Canada, and the U.S., and they enjoy camaraderie, friendships, and discoveries of new places. Their motto is “no bad days,” and they believe you make your own “good-times.”
• 100% Customer Satisfaction on 14-Day Music Tour.